West Grey operates water and sewer systems in Durham and Neustadt. Rates are based on volume of water used plus a minimum flat rate.
Water systems operate under the Quality Management Policy.
Winter weather notice |
Residents in Durham and Neustadt using the water system should note that in colder winter temperatures, it is important to make sure water lines are protected from the cold. Tips include:
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Do not flush wipes |
Only flush toilet paper. Wipes, paper towels and other products can clog pipes and be very hard on sewer systems. |
Water hyrdrant flushing |
The flushing of hydrants in Durham and Neustadt occurs periodically from May through to September 30 every year. Please check the water colour prior to doing your laundry. Some residents may experience low water pressure and discolouration. |