How to Make Payments

Visit the municipal office during normal business hours to pay via cheque, cash, or debit.

Municipality of West Grey
402813 Grey Road 4
Durham, ON N0G 1R0 

Weekdays from 8:30 a.m. to 4:30 p.m.

Drop Box
After-hours payments can be made via a drop box located at the main entrance of the municipal office. Please include the detachable portion of the bill along with a cheque or money order; please place all pertinent documents in a sealed envelope to the attention of "Tax Billing". Please do not place cash in the drop box.

West Grey accepts payments made through most banking institutions' telephone or online banking platforms. 

Many financial institutions offer the option to add West Grey Tax or West Grey Water as a payee and use your account number located on your tax bill.

Be sure to select the correct account (taxes or utilities) to ensure that the payment is applied.

Never miss a payment and avoid late fees by signing up for our pre-authorized payment plan. The payment will be automatically deducted from your bank account on the 15th of each month.

How it works:

With your permission, your payments are withdrawn automatically through your bank account. Your payments are recorded automatically on your bank statement. 

Pre-authorized payment plans are an easy and convenient method to make sure recurring bill payments are paid on time. 

Payments will be withdrawn on the 15th of the month or the next business day.  

Benefits

With a pre-authorized payment plan, you don't need to worry about missing a payment date or making a late payment. The amount will be automatically withdrawn.

Monthly payments also allow for easier budgeting. You can pay your taxes in smaller monthly installments instead of four larger installments on the tax due dates.

How to sign up

If you would like to set up pre-authorized payments, please click the link below to complete the online form. In order to take advantage of this payment option, there can be no outstanding amounts owing on your taxes.  

Pre-authorized payment application form

Cancelling/changing your plan

If you need to cancel or defer your upcoming monthly pre-authorized tax payment, please contact us with your roll number and property location. This process can take up to ten business days.

Credit card payments may be completed online through Paymentus. This secure, third-party payment provider accepts Visa, Mastercard, and American Express (for a convenience fee).

Pay your property tax or utility bills online using your credit card.

Guidelines:

There is a processing fee of 2.5 percent for all credit card transactions.

The maximum payment is $5,000 per transaction, however multiple payments may be made as separate transactions towards your account.

Please allow up to two business days for processing.

You will receive an e-mail confirmation of payment for online payments or a confirmation number by phone.

You will need your 19-digit tax roll number, 16-digit utility number or your alpha-numeric account number for receivables or pet licences to make a payment.

Why is there a convenience fee?

The convenience fee is applied by the service provided, Paymentus Corporation and applies when using their service to process your credit card payment online. The convenience fee charge is 2.5 percent of the total payment.

The Municipality receives only the amount paid towards your account; the processing fee does not get paid the Municipality. 

Cheques or money orders may be mailed to the municipal office to the attention of the Finance Department. Please include the detachable portion of the bill with your payment.

Municipality of West Grey - Finance Department
402813 Grey Road 4
Durham, ON  N0G 1R0

Please do not mail cash.